This page lists the frequently asked questions by previous customers and visitors. If you don't find your question here, please email us at enquiry@uniqlooks.com or if there is anything urgent call us on 0845 6 529 519

Click on any of questions below, it will take you to appropriate section which will answer this question.

When I will receive my order if I order online now? What are your postage charges? Can you arrange next day delivery of items? I am facing problems shopping online, what should I do now? How I can pay if I order online or by phone? Is shopping on your website safe? What is 100% Money Back Guarantee? How can I wash items I bought from you? Items looks great but how I can be sure of quality?

When I will receive my order if I order online now?

You will receive it within 2-3 days in UK and 4-5 Working days outside UK.

What are your postage charges?

We ship all items FREE of charge in Second Class Signed for Royal Mail post.

Can you arrange next day delivery of items?

In case you need next day delivery, please call us on 0845 6 529 519 after you order online or directly order on phone. We will do our best to deliver next day but might need to charge small postage charges.

I am facing problems shopping online, what should I do now?

Please call us on 0845 6 529 519. We will do our best to help you out. You can also order on phone by calling 0845 6 529 519.

How I can pay if I order online or by phone?

You can pay using any Major Credit or Debt Card, you can also pay using your paypal account.

Is shopping on your website safe?

We use Paypal as our payment processor. This makes sure that you get:

  • State-of-the-Art Technology - Paypal uses industry-leading fraud prevention to stop cyber crime.
  • 24/7 Transaction Monitoring - To help protect you from fraud and identity theft, paypal has a team of over 2,000 specialists worldwide, including former law enforcement officials who work with agencies around the world. Work with authorities to shut down fraudulent websites.
  • Cutting-Edge Fraud Models - To help weed out fraudulent activity, every transaction is reviewed by industry-leading, proprietary models.
  • Customer Identity Checks- This additional measure indicates select members have completed our verification system and successfully completed paypal's identity check. We are regiterred and verified business with paypal.

What is 100% Money Back Guarantee

We work for 100% customer satisfaction.You must be completely satisfied or you pay nothing. We give you 90 days to try our products. We are convinced that you will love our products that’s why we back our products by 100% Money back guarantee. If you are not 100% satisfied, simply return your order in 90 days for a refund or exchange. No questions will be asked. Simply post the product back to us in its original condition along with the return postage receipt.

How can I wash items I bought from you?

Dry Clean or Hand wash gently using a mild detergent with luke warm water. Do not use soap or washing powders which are alkaline. Do not use fabric softeners. Hand squeeze as much water as possible and lay it flat to dry. Don’t Wring. Good wool wash can be easily found in any major superstore.

Items looks great but how I can be sure of quality?

All our products are beautiful and made to perfection. We give you 90 days to try out our products. You youself can see and feel the quality of our products. If you don't like it, you can return the products for refund.

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